Patient Access
Repeat Prescriptions
Repeat medication can be ordered:
- Online via the NHS App or via Patient Access
- by returning the right hand side of the script to the practice
- Via our Online Consultation Service
Those patients on regular medication are allowed a certain number of repeats of this medication without seeing the Doctor or Nurse. The number of repeats is decided on by the Doctor or Nurse, who will want to review your progress from time to time.
One month’s supply of drugs will normally be supplied on each occasion. Repeat prescription requests will be dealt with within two working days of receipt, however you must allow up to 7 days in total before collecting from your chosen pharmacy.
Dispensing Medicines
Patients who live within one mile of a Dispensing Chemist are obliged to have their prescriptions dispensed by a Pharmacist. Other patients may have their medicines dispensed at the surgery. We can advise you if you are in any doubt as to your rights. These are Government regulations and unfortunately we have no discretion in the matter.
Prescriptions charges are set at the current rate by the Government and should be paid as your drugs are collected. We are obliged to ask for proof of exemption to charges and you will be asked to sign the back of the prescription indicating your entitlement to free medicines.
Electronic Prescription Service
Prescriptions can now be sent directly to your pharmacy of choice using EPS2.
If you pickup your medication from the dispensary at St Faiths surgery you will continue to collect them from there.
For all other patients – i.e. those patients who pick up their medication from a pharmacy, you can choose to nominate a pharmacy and if you do so your prescription will be sent electronically to them. This will mean you no longer need to come to the surgery to pick up your repeat prescription. If a GP issues medication whilst in a consultation this will also be sent straight to the pharmacy and you won’t be issued with the paper prescription.
You can nominate a pharmacy either at the surgery or at the pharmacy you wish to collect your medication from.
You can choose not to nominate and if this is the case your prescription will still be sent electronically and you will be given a token to take into any pharmacy.