NHS App
Patient Access
Ways to book
- Online via NHS APP or Patient Access
- Calling Reception on 01603 867532
Types of Appointments
Home Visits
If your illness prevents you from attending the surgery, you may be visited at home. If you think you need a visit please telephone reception on 01603 867532 before 10:30am and be prepared to give a brief account of your problem to the receptionist. Your request will be triaged and you maybe contacted by either a GP or Paramedic to discuss your problem in more detail before deciding if a visit is deemed appropriate.
Non-urgent advice: Out of Hours Emergencies
When the surgery is closed please call 111 or 999. They will help you deal with your problem by giving you advice or they will advise you to go to an out of hours primary care centre.
Cancelling Appointments
If you are unable to attend or no longer require an appointment, please let us know so we can offer the appointment to someone else.
To cancel you can:
- call on 01603 867532, choose option 2 and leave a message
- fill out a cancel an appointment form
- use online services
Touchscreen Check In
Patients arriving at the Surgery have the facility to book themselves in via the touchscreen check in system.
By entering your date of birth, you can let our appointments system know that you have arrived without having to wait to see a receptionist. The doctor or nurse will know you are here and will call you for your appointment as normal.