If you are travelling abroad please make sure you allow 8 weeks to arrange any vaccinations that may be necessary. To help the Travel nurses assess your travel needs please submit this form.
Our Travel Administrator will contact you via email to advise which travel vaccines are recommended.
Please note we do not offer travel vaccine appointments at St Faiths surgery only Drayton & Horsford Surgeries.
Please read the form below carefully and submit once complete.
If you’re off work sick for 7 days or less, your employer should not ask for medical evidence that you’ve been ill. Instead, they can ask you to confirm that you’ve been ill. You can do this by filling in a form yourself when you return to work. We call this self-certification.
Test results arrive electronically into the practice each day and are checked by the clinician.
It is important that patients also take responsibility to find out their test results and make a follow up appointment with the relevant clinician if required.
Getting your results
Once a doctor has reviewed your test results, you can view them:
in your NHS account (through the NHS website or NHS App)
phone or visit us between 10am to 4pm and we will tell you what the results are
If you are not yet registered for online services and you would like access please complete our online form and we will issue you with a username and password.
Once the clinician has viewed your results they will mark them as:
Normal/Satisfactory
This means the clinician has looked at the results and deemed them to be within the normal range for the test or very close to the normal range for the test. Some patients have consistently abnormal results that are ‘normal’ for them. No further action is required.
GP/Nurse Practitioner is happy to wait until medication review
This means that the clinician has looked at the results and would like to discuss this with you at your next medication review. This is not urgent and can wait until you would normally see the GP or Nurse Practitioner or specialist Nurse.
Abnormal – Urgent
Urgent appointment required with a GP or Nurse Practitioner. This means the GP or Nurse Practitioner has seen the results and they would like to see you again for an appointment. The clinician will ask our reception team to contact you to arrange a follow up appointment.
Abnormal – Routine
Routine appointment required with GP or Nurse Practitioner. This means the GP or Nurse Practitioner has seen the results and they would like to see you again for a routine appointment. The clinician will ask our reception team to contact you to arrange a follow up appointment or a routine appointment can be booked online.
If the clinician has asked our reception team to contact you to arrange a follow up appointment please note that the receptionists can only give you the clinician’s message and do not have clinical knowledge to discuss test results.
Blood test results
We normally allow 7 working days for blood test results to come back, however it can take longer depending on the tests that are being carried out.
X-ray and ultrasound results
Generally we allow 7-10 working days for results to come back, however it can take longer.
Signposting
When you call our Patient Services Team they will ask you a few questions about the reason for your call. We want to ensure that you are seen in the right way, at the right time by the right person.
We have asked them to do this so that your appointment or query can be directed to the most appropriate person to help you.
The following video helps to explain why.
It maybe appropriate for us to direct your query to another organisation, such as a dentist, optician, citizens advice or other agencies. Most of these organisations are listed in the Norfolk Directory.